What's the cost?

At RIFT, we believe in keeping things simple: you only pay us if we get you a refund.

  • For a PAYE (employed) tax rebate: 36% of your refund (including VAT), with a minimum fee of £60.
  • For a CIS tax rebate (self-employed in Construction): A fixed fee of £330 (including VAT), which includes filing your tax return.

No upfront costs. No refund? No charge, it's that straightforward.

 

  • How much will my tax rebate be worth?

    On average, our clients get £600-£800 per year, and we can reclaim your expenses for the last four complete tax years. So your first claim could be worth around £2,500.

    Read more about how to claim a Tax Refund

  • How do I start my claim?

    There are lots of ways to start your claim:

    • Chat to one of our team online using Livechat. You can open Livechat by clicking the red button at the bottom of the screen.
    • Call us on 01233 628648
    • Send us a private message through Facebook

    If it's hard for you to call us, don't worry, let us know what time is best for you and we can call you back. Any calls from us will come from 01233 628648 so you'll know it's us.

    Once we have received all of your information and documents, our team of experts will put your claim together before sending it to HMRC to be processed. The sooner we receive your information and signed forms, the sooner you will receive your tax refund. Typically HMRC then take 6-8 weeks to process and pay out your refund.

    Read more about how long a tax refund takes.
    See our checklist of information that we'll need to make your claim.

  • How quickly will I get my tax refund?

    It takes a few weeks to put together a really comprehensive tax refund claim.  As soon as you're happy to go forward, we'll send your claim to HMRC for approval.  It can take 8-10 weeks for the taxman to check your details and confirm your refund total, so the sooner you get us the information we need the sooner you'll have your money.

    The best way to speed up your RIFT Tax Refund is to get your Authorising your agent (64-8) form back to us fast.  This is the form that lets us tackle the taxman on your behalf.  Without 2 physical copies of your 64-8 document, HMRC won't even speak to us about your claim.  It's annoying, but it's all about protecting you.

    As soon as your refund's paid out, we'll either send you a cheque or pay it into your bank account if you prefer.  The choice is yours.

    Have a look at our 'How Long Does A Tax Refund Take' page for more information about how long it takes to get your tax refund done and some pointers for how to make things happen as fast as possible.

    Remember that you can claim for the last 4 tax years and you can make your claim at any time.

  • What are your fees?

    Our standard charges are:

    • Tax refund if you're employed under PAYE: 36% of refund claimed (including VAT) Minimum fee £60 (including VAT)
    • CIS Tax Refund including tax return: £330 (including VAT)

    Read more about our fees.

    When we receive your refund from HMRC we take out our fee and then pay it the refund to you. There are no up front charges to pay for anything. If you are not due a refund then there is no charge.

    Before we send your claim to HMRC we sent a copy to you with a full breakdown of all the fees so you can clearly see:

    • The total refund
    • Our price that will be taken out of it
    • The VAT due (VAT goes to the government, as on all goods and services)
    • The amount you will receive

    You will need to sign and send this back to us to say you have read, understood and agreed with it, along with a declaration that all the information you have provided about your claim is true. This means you will never be charged any fees you have not agreed to.

    There are no further fees to pay, and no hidden charges.

    All aftercare is included (if you need us to call HMRC on your behalf, if you have a problem you would like us to resolve with them, if your tax code needs correcting etc).

    Your refund is covered by the unique RIFT Guarantee which means that whatever happens, your refund stays in your own pocket and will never go back to HMRC. If we fight any HMRC enquiries for you (still included in the cost) and if anything did go wrong (which it never has in 15 years) we would pay back the refund to HMRC ourselves.

    We will also send you a reminder when it's time to see if you have a claim next year.

  • Am I due a tax rebate?

    In HMRC's language, a tax rebate is "a refund on taxes when the tax liability is less than the taxes paid".  What it's definitely not is a prize or a dodgy way of ''cheating the system''.  When you're owed a HMRC tax refund, it's because you've already paid too much tax.

    When you're paying your own way to temporary workplaces, the odds are good that you're owed some tax back for your expenses.  ''Temporary'' here just means it's somewhere you're working for less than 24 months on the trot.  It's worth making sure you get back what you're owed, too.  You can claim a tax rebate for up to 4 years, with an average 4-year rebate with RIFT coming to £3,000. This is based on average total claims data for a 4-year period. Refunds are subject to fees of 36%. Exclusions apply.

    A lot of the time, people don't even realise how many of their day-to-day expenses qualify for tax relief.  Unless you prove to HMRC what you're owed, though, the taxman won't have the information he needs to settle up.  The tax rebate system's a little clunky in places, but RIFT's on-demand, 1-on-1 service means you'll never get lost or lose out. 

    Just answer a few simple questions and we can tell you whether it looks like the expenses you've had to pay out in the course of your work meant that you may have paid more tax than you should.

    You can also use our tax refund calculator to see an estimate of how much you could be due if you make a claim.

  • Will my tax code change?

    Claiming a tax refund should not change your tax code. If your tax code changes, just let us know and we’ll make sure it’s right - it’s all part of our aftercare service and included in the price.

    Your tax code represents the amount of money you can earn tax-free so it’s important that it’s correct. Who wants to pay too much tax? Or worse still, get a bill from the tax man because you haven’t paid enough?

    Your tax code is used by your employer or pension provider to work out how much Income Tax to take from your pay or pension. The code is worked out by HMRC, who sends it to your employer or pension provider.

    A higher tax code means you can earn more money before you start paying tax, so you’ll pay less tax over the year. However, tax refunds are hardly ever the same two years running, so if your claim is smaller, you won’t have paid enough tax and you’ll owe money to HMRC.

    Your payslip should have your tax code on it. HMRC may tell your employer to use a higher tax code after you’ve claimed your tax refund because they assume you will be eligible for this tax relief next year – but you may not be. It all depends on how much travel you do.

    A 1263L tax code tells your employer that you’ve got a slightly higher Personal Allowance than most people. In real terms, it means you’re able to earn a little more in each tax year before you start to pay Income Tax.

    Many people are worried about tax codes because they sound much more difficult than they actually are but once you know what all the letters and numbers mean it's as easy as reading any other code.

    Find out more about your tax code and how to check if it's right.

  • Can HMRC demand my tax rebate back?

    If you claim too much tax back and HMRC pays out, they can later decide to demand the money back as it rightly should have been paid to them. If you’ve already spent your tax refund (and why wouldn’t you?) that means paying it back from your own pocket - UNLESS YOU ARE A RIFT CUSTOMER.

    Our expertise means that we will never submit an incorrect claim, but HMRC do conduct random checks, there may be something unusual in your claim that they want more information on due to your personal circumstances (maybe you had a lot more expenses than usual this year because you got more work or had to replace more equipment) and sometimes do even make mistakes.

    We’re proud to work to the highest standards. We make sure that we assess, calculate and validate each and every claim thoroughly against the latest legislation. RIFT claims for everything you’re due so you get the maximum refund. And we never claim for anything that you’re not entitled to or that we can't prove to HMRC.

    When you claim your tax refund with RIFT, our unique RIFT Guarantee means that you don’t have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagrees with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.

    If there is any sort of investigation we will handle the whole thing for you. It's all part of our aftercare service and there are no extra charges. It's not just about the money, either. Even if you know you're in the right the whole process can be incredibly stressful if you have to deal with it on top of your normal job but that's why we're here to help you.

    We're the only Tax Refunds company that has been awarded the Institute of Customer Service Accreditation.

    Have a look at our blog about what to do if you get an HMRC enquiry letter or what to do if you find you haven't paid enough tax.



 

PricesPrices for PAYE and CIS tax refunds

New customers PAYE (Employed) 36% (including VAT). Minimum fee £60 (including VAT)
New customers CIS (Construction Industry Scheme) £330 (including VAT)
Responding to HMRC enquiry
(claim submitted by RIFT Tax Refunds)
NO CHARGE
Part of the aftercare service under our RIFT Guarantee

If it looks like you aren't owed a tax rebate because you haven't overpaid any tax then we don't charge you.  No refund, no fee. 

About VAT

As with most goods and services, we're required by law to charge VAT at 20%. VAT is included in our prices listed above. It is applied to our fee only, not to your whole refund, and it's paid to HMRC.

The RIFT Tax Refunds service

No upfront costs

  • Fixed fee on success: You only pay a fixed fee if your refund is successfully issued - no hidden costs or surprises.
  • Risk-free peace of mind: Start your tax refund claim with zero financial commitment, giving you confidence that you won't pay until you receive your refund.

Fast & reliable refunds

  • Rapid refund option: For those in need of quick cash, our rapid refund service delivers 50% of your refund claim within 48 hours of submission to HMRC, for a small additional fee.
  • Trusted security: with 25 years experience and using secure platforms like the Personal Tax Account, we ensure your data is safe every step of the way. 

Expert guidance, every step

  • Certified accountants: Our team of certified accountants, specialised in tax refunds, offers expert knowledge to maximise your claim
  • Unlimited access & support: With over 450,000 tax refunds successfully processed, you’ll have unlimited access to support and advice from our specialists whenever you need it.

Other great benefits with RIFT

Switching from your old accountant (if needed)
Dealing directly with HMRC on your behalf
The RIFT Guarantee, so your money is safe once paid
Unique tax code check throughout the year. We will tell you if HMRC change your tax code.
Track your claim progress via our app.

 

How much will my refund be once I pay RIFT?

Let’s say you’re claiming back 4 years of work travel expenses and you’re due a refund of £3,000. Here’s how it breaks down:

  • Your refund from HMRC: £3,000
  • RIFT fee (36%): £1,080 (including VAT)
  • What lands in your bank account: £1,920

That’s money in your pocket, no upfront costs, and zero hassle.

No refund? No fee

If we crunch the numbers and find out you haven't overpaid any tax, you won't pay us a penny. And, if HMRC has questions about your refund after it's been paid, we'll handle it at no extra charge.

Why chose RIFT

When it comes to tax refunds, not all services are created equal. Here's how RIFT stacks up against the competition:

Feature RIFT Tax Refunds Competitor 1 Competitor 2
We do all the heavy lifting: Building, calculating and submitting your tax refund claim ✅ Yes ✅ Yes ✅ Yes
Your own dedicated Personal Tax Assistant: Expert support, on hand all year round ✅ Yes ❌ No ❌ No
Self-assessment tax return (if needed): Included free of charge ✅ Yes ❌ No ❌ No
Telephone support: Speak to us 6 days a week ✅ Yes ❌ No (Mon-Fri only) ❌ No (Mon-Fri only)
Digital support on demand: Live chat, email, and social media ✅ Yes ❌ No ❌ No
RIFT Guarantee: Your refund is yours to keep, even if HMRC disagrees* ✅ Yes ❌ No ✅ Yes
Direct access to HMRC: We skip the queues with our agent hotline ✅ Yes ❌ No ✅ Yes
Track My Claim app: Get updates on your refund anywhere, anytime ✅ Yes ❌ No ✅ Yes
Rated 5 stars for customer service: Trustpilot Excellent & ICS ''ServiceMark'' winner ✅ Yes ❌ No ❌ No
Over 20 years of experience: Tax refund experts you can trust ✅ Yes ❌ No ❌ No
Free choice of payment method: Cheque or bank transfer - no extra charge ✅ Yes ❌ No ❌ No
Unique tax code checker: We'll notify you if your tax code changes ✅ Yes ❌ No ❌ No
Year-round consultation: Free advice on tax, self-employment, pensions and bookkeeping ✅ Yes ❌ No ❌ No

 

More than just a tax refund

We go above and beyond to make your life easier. With 25 years of experience, our service isn’t just about getting you a refund, it’s about giving you peace of mind all year long. We’ve helped over 140,000 employed and self-employed  get money back in their pocket, claiming over £390 million back from HMRC.

Curious about what we can do for you? Start your claim today and let us show you why we’re the #1 choice.

ServiceWhat we do as your agent with HMRC

It’s our job to apply HMRC's rules to the information you give us, to see if you’re due a tax rebate. We’ll tell you exactly what information we need, and we’ll do all we can to help you get your money.

We’ll act as your agent with HMRC, so you never have to phone them or reply to their letters yourself. After you’ve had your refund, you can call us any time with questions about your tax. Keep in touch and we’ll keep you on the right side of the taxman, completely free of charge.

Once you’ve given us all the information we need, we’ll work out how much money you’re owed. We’ll prepare all the paperwork. All you have to do is check it and sign it. We’ll send it off to HMRC and chase them up if they don’t pay out promptly.

Before we send your claim to HMRC we send a copy to you with a full breakdown of all the fees so you can clearly see:

  • The total refund
  • The cost of our service
  • The VAT due (VAT goes to the government, it's charged on almost all goods and services)
  • The amount you will receive

You will need to accept this by email or in MyRIFT to say that you have read, understood and agreed with it, along with a declaration that all the information you have provided about your claim is true. This means you will never be charged any fees you have not agreed to.

There are no further fees to pay, and no hidden charges.

GuaranteeOur Guarantee

When you claim your tax rebate with RIFT, our unique RIFT Guarantee means that you don't have to worry about the taxman reclaiming any of your money. So long as you give us full and accurate information, if HMRC disagrees with the amount that we’ve claimed and ask for the money back, we’ll pay it. It won’t cost you a penny.

RIFTPROD1 - Subscriber : STAGING